COVID-19 Prevention Shop Plan + Protocols
*Please note that this policy could change as we monitor the current/changing conditions in order to keep our customer and staff as safe as possible! We have been working diligently to stay updated on the latest information and will continue to do so. We love you all and want to keep everyone safe!
Individual appointments are available for individuals or groups up to 6 people Tuesday-Saturday 9-10am and 6pm-7pm (email firstname.lastname@example.org to schedule-please schedule at least 24 hours in advance of requested appointment time).
Our normal walk-in hours are 10am-6pm Tuesday-Saturday. Limiting customers to 4 at one time (allowing for 1-2 staff) and post this with a notice to please wait outside until someone leaves if at capacity.
We are working on an app for our website in order to check in on the capacity status, so you know in real-time at what capacity the shop is at before you visit to eliminate wait time as much as possible (if any at all)!
All staff will wear masks and customers are encouraged to.
Customers must wear masks while trying on clothing and use hand sanitizer before trying on (provided in dressing room).
We have 6' distance measures in place to social distance and assist you and your needs simultaneously!
We will sanitize the dressing room after each use and steam clothing that is tried on but not purchased. We also encourage customers to wash their purchased clothing before wearing.
We will sanitize and clean often touched surfaces/countertops throughout the day and have hand sanitizer readily available throughout the store (at the front, checkout, dressing room and bathroom).
Employees will wash their hands often throughout the day.
We have installed a plexiglass shield at checkout to ensure a safe checkout.
We encourage an email or text receipt.
No contact/in-store pick up is available at the front of the shop. As before-an email will be sent once your shipment is ready to be picked up!
All returns will sit for the recommended 3 days until we put back out on the floor.
Please limit cash use as much as possible.
Please do not visit the shop if you are not feeling well or are currently experiencing symptoms (our staff will be under the same guidelines).
We CANNOT wait to see you all and assist you in-store again (at a safe distance while currently not displaying any sick symptoms)!